Warranty Information
Zoombak, LLC warrants to the original purchaser that the Locator
shall be free from defects in material and workmanship for a period
of 12 months from date of activation. If a defect covered by this
warranty occurs during the warranty period, Zoombak will repair or
replace your Locator product or component free of charge. If your
Locator is replaced for a defect covered under warranty, you may
receive a refurbished Locator in exchange for your original Locator.
The replaced unit will carry the remaining warranty period from the
original Locator.
Service After Expiration of Warranty
Please visit our website at www.zoombak.com or call our Customer
Care Center at 1-866-951-0101 for troubleshooting information and
repair or replacement options. In most cases, it will be necessary to
ship the product to Zoombak. Please do not send any products to
Zoombak without rst contacting our Customer Care Center.
Warranty Limitations
THIS WARRANTY SHALL BE NULL AND VOID IF THIS PRODUCT:
(a) IS USED FOR COMMERCIAL PURPOSES; (b) IS MODIFIED, OPENED
OR TAMPERED WITH; (c) IS DAMAGED BY NEGLIGENCE, ACCIDENT,
UNREASONABLE USE OR OTHER CAUSES UNRELATED TO DEFECT IN
MATERIAL OR WORKMANSHIP.
Water Resistance
The Zoombak Dog Locator has a water resistance rating of IPX6.
The Locator will continue to function when subjected to splashes
of water. This Locator is not waterproof and will not function when
submerged in water. DO NOT allow your dog to swim with the
Zoombak Dog Locator.
zoombak.com
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